Privacy Policy

Celta Bank (“we”, “our” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights regarding your personal data.

Information We Collect

We may collect personal information that you choose to provide when contacting us through our website, including:

• Your name
• Your email address
• Your telephone number (if provided)
• Any information you include within your enquiry

We also collect certain technical information automatically when you use our website, which may include:

• Your IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of your visit

This information helps us maintain the security and performance of our website.

How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Communicate with you regarding your request
• Improve the performance and usability of our website
• Maintain the security of our website
• Comply with legal or regulatory obligations where applicable

We will only use your personal information where we have a lawful basis to do so.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the website.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our website, such as website hosting providers or analytics providers. These providers are required to keep your information secure and only process it on our behalf.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to safeguard your information, no method of transmitting data over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to respond to your enquiry, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain types of processing
• Request a copy of your personal data

If you wish to exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Celta Bank

Email: info@celtabank.com
Address: 270 Plaza, 270 Av. Luis Muñoz Rivera, 5th Floor, San Juan, Puerto Rico 00918